Chat with Asura
Policy & customer status, 24/7, in Bahasa Indonesia or English.
Contact
We're here to help
For instant policy status, chat with Asura. For everything else, our customer-care team is a call away.
Call us
1500-728 (fictional)
Mon–Fri 08.00–17.00 WIB
care@nusantara-lg.example
Replies within one business day
What Asura can and can't do
- Asura can
- Verify your identity, report policy status, premiums and due dates, and list the policies you hold.
- Asura can't
- File or discuss claims, take payments, change coverage, or give quotes — it will hand you to a human for those.
- Demo credentials
- Try policy POL-10001 with date of birth 12 March 1985 (Budi), or POL-10004 with 24 July 1990 (Siti).